July 2022 SipWithMe Case Study
Chicago Class A Portfolio
Privacy for Residents
Residents are able to print their private documents confidently knowing that their documents are encrypted and deleted immediately after printing.
We were able to speak with six general managers of Chicago-based, luxury high-rises that all made the decision to switch from their existing coffee amenity suppliers to SipWithMe. Ahead of the 2021 launches of SipWithMe at the properties in this study, each property was already partnered with WithMe, Inc. to provide resident printer amenities through PrintWithMe. This made for a seamless transition to implementing coffee services. This case study summarizes their stories.
By The Numbers:
- 6 Properties in Chicago
- 1,950 Residents Served
- Partners for 8 Months
- 22,520+ Drinks Served
You already know these properties saved 49% on their coffee expenses. Fill out the form below to find out how they also elevated their resident experience and saved their staff time and hassle.
PARTNER
Since April 2019
PROPERTY SIZE
306 Units
COMPANY
LOCATION
Fayetteville, Arkansas
Why Watermark at Steele Crossing Chose PrintWithMe
Residents can print quickly and independently from their own devices. Watermark at Steele Crossing property staff are able to focus on other important tasks, such as leasing, interacting with residents, and planning exciting community events.
Saves Staff Time
With a 99.9% printer uptime and a live customer care team available 7 days a week, Watermark's property staff no longer have to spare time thinking about printing at all.
Reliability + Simplicity
Whitepaper Data Insights
40+
Unique Resident Users
1,200+
Pages Printed
9 / 10
Resident Satisfaction
550lbs +
E-Waste Saved Per Year
How It Began
"Residents love PrintWithMe! They are now able to print assignments, personal documents, return labels, etc. without having to forward them to office staff in order to print. It's made both office staff and resident's lives easier and keeps their private documents for their eyes only."
When Watermark at Steele Crossing opened for residents in April 2017, their team did not have access to a self-serve printing solution. Residents had to approach property staff in order to print and send over private documents via email. The process was inefficient and time consuming for residents and staff.
Two years later, Watermark at Steele Crossing contacted PrintWithMe. Within about 10 days, a printer was installed at their property and ready for use. Residents no longer have to forward their personal documents over to staff members and they are able to print much more quickly.
Property staff are almost completely hands-off during the process and now have time to focus on other tasks at hand. Watermark at Steele Crossing's Community Manager, Breanna says, "Residents love PrintWithMe! It's made both staff and resident's lives easier and keeps their private documents for their eyes only."
“Sometimes, residents are printing information they’re not comfortable sharing and our staff are always concerned about not accidentally storing documents on our computers.”
- Chelsea Zivkovic
Breanna Karnes
Watermark at Steele Crossing Community Manager
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July 2022 SipWithMe Case Study
Chicago Class A Portfolio
We were able to speak with six general managers of Chicago-based, luxury high-rises that all made the decision to switch from their existing coffee amenity suppliers to SipWithMe. Ahead of the 2021 launches of SipWithMe at the properties in this study, each property was already partnered with WithMe, Inc. to provide resident printer amenities through PrintWithMe. This made for a seamless transition to implementing coffee services. This case study summarizes their stories.
By The Numbers:
- 6 Properties in Chicago
- 1,950 Residents Served
- Partners for 8 Months
- 22,520+ Drinks Served
You already know these properties saved 49% on their coffee expenses. Fill out the form below to find out how they also elevated their resident experience and saved their staff time and hassle.